Having trouble using your Skype subscription? Try these Skype subscription troubleshooting steps. When you cancel your subscription, it will continue to be active until the expiration date.Ĭan I get a refund for a cancelled Skype subscription? Subscriptions that haven't expired may be eligible for a refund. If you don't have a profile photo, this might be your initials instead.

It’s at the top-center part of the screen. If you’re not signed in to your Skype account, sign in now. Tap the icon that looks like a blue and white 'S' icon.

Select your reason for cancelling, and then select Cancel subscription to confirm your cancellation. Method 1 Using the Mobile App Download Article 1 Open Skype.

Skype Credit only continues to charge you if you have auto-recharge enabled on your account. Note: If you don't have the Manage button, it might be because you have Skype Credit rather than a subscription.

Go to the Skype account profile page and select Manage for the subscription you want to cancel.

Subscriptions must be cancelled at least three days before your renewal date to avoid being charged for the next billing cycle. Important: If you purchased your subscription on your iPhone or iPad, you can only manage it directly from your device. If you purchased your subscription through Google Play, you can only manage it directly on your Android device.

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